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Dispatch times - 2021 >
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Currently FREE domestic shipping with all orders over $50.
Orders are generally dispatched the same or next business day of ordering.
Regular Post & Express Post options available at checkout.
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AUSTRALIAN SHIPPING RATES - GENERALLY >
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Single sock pair shipping (not tracked) - sent via Australia Post letter service - $3
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Regular shipping with tracking (via Australia Post) - $7.95
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Express shipping with tracking
(via Australia Post) $9.95
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OUTSIDE AUSTRALIA - INTERNATIONAL SHIPPING :
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FREE REGULAR INTERNATIONAL SHIPPING (tracked) with orders over $200
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Orders under $200 >
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REGULAR INTERNATIONAL SHIPPING (tracked) - $18.00 flat rate
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Express Postage International option at checkout will resume again soon.
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Please note, international deliveries may take longer than usual due to COVID-19 delays at this time. For gifts sent overseas, we recommend sending the earlier the better. We're currently offering reduced flat rate International shipping.
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SENDING GIFTS TO YOUR LOVED ONES - SHIPPING DIRECT
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We're here to help make your gift giving easier!
All orders can be sent direct to your loved ones and they already arrive gift wrapped. We can help with personalised notes too - just write your message in the 'Notes' section at checkout, and we'll write it on a card for any order. Alternatively, you can email your message via the contact form.
Gifts sending direct will be sent receipt-free.
Once you order is dispatched, the nominated email at checkout will be emailed the shipping tracking.
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RETURNS
Returns are now easier. See details HERE
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Where is my order?
If you selected tracked delivery at checkout you will receive an email once your order is dispatched with the tracking number (worth checking your spam folder incase you haven't received it!)
All of our orders (except single pair of socks letter shipping) come with tracked delivery via Australia Post. If you would like to follow your parcel journey we recommend selecting tracked shipping at checkout.
Please note for all deliveries there may be delays due to COVID.
Please ensure your shipping address is correct with your order as we ship to the exact details submitted with the order. It is the responsibility of the customer to ensure you will be able to receive it at the address given. We will always do our best to help but sorry, we cannot accept responsibility for incorrect address given or lost return to sender items. Thank you
Feel free to contact us at hellojuliewhite@gmail.com for any assistance, thank you.
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CONTACT
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Contact me anytime if you have any questions or just want to say Hi! You can message via the Contact form HERE and you’ll get a soon reply.
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Lastly -
a HUGE THANK YOU to all my amazing customers for your continued support, you guys are THE GREATEST!
Julie x x x
