SHIPPING & DELIVERY

We're currently offering reduced rate shipping via Australia Post for your convenience


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ORDERS WITHIN AUSTRALIA  :
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Regular Australia post - $8.95 special flat rate
Express Australia post - $12.95 special flat rate 


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INTERNATIONAL SHIPPING :
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TO NEW ZEALAND ~
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FREE SHIPPING WITH ALL ORDERS OVER $300 AUD
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REGULAR POST AUSTRALIA POST - $15 (up to 500g)
EXPRESS POST AUSTRALIA POST - $26 (up to 500g)

 
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~ FREE INTERNATIONAL SHIPPING WITH ALL ORDERS OVER $399 AUD ~

For orders under $399 AUD > 
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REGULAR POST AUSTRALIA POST - small parcel (socks only) - $21 ($AUD)
* estimate 6 - 14 business days to UK & USA

EXPRESS POST AUSTRALIA POST - small parcel (socks only) - $28 ($AUD)
* estimate 4 - 6 business days to UK & USA

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REGULAR POST AUSTRALIA POST - 500g parcel - $38 ($AUD)
* estimate 6 - 14 business days 

EXPRESS POST AUSTRALIA POST - 500g parcel - $46 ($AUD)
* estimate 4 - 6 business days 

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* Timing estimates advised by Australia Post, as a guide, to main cities
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We're currently offering reduced rate shipping via Australia Post for your convenience 

IMPORT DUTIES + TAXES  

Please note, international orders may be subject to customs duties, import taxes or other fees imposed by the destination country, and are outside of our control. These charges are the responsibility of the recipient and are not included in your order total. We are required to declare the full value of your purchase on customs documentation, and cannot mark orders as gifts.

 

We recommend checking with your local customs office or postal service to understand any charges that may apply to your order. Thanks for your understanding.



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SENDING GIFTS TO YOUR LOVED ONES - SHIPPING DIRECT
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We're here to help make your gift giving easier!
All orders can be sent direct to your loved ones and they already arrive gift wrapped. We can help with personalised notes too - just write your message in the 'Notes' section at checkout, and we'll write it on a card for any order. Alternatively, you can email your message via the contact form.
Gifts sending direct will be sent receipt-free.  
Once you order is dispatched, the nominated email at checkout will be emailed the shipping tracking.
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RETURNS
Returns are now easier. See details HERE
 
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Where is my order?

 

If you selected tracked delivery at checkout you will receive an email once your order is dispatched with the tracking number (worth checking your spam folder incase you haven't received it!)

Please ensure your shipping address is correct with your order as we ship to the exact details submitted with the order. It is the responsibility of the customer to  ensure you will be able to receive it at the address given. We will always do our best to help but sorry, we cannot accept responsibility for incorrect address given or lost return to sender items. Thank you 

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CONTACT
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Contact me anytime if you have any questions or just want to say Hi! You can message via the Contact form HERE  and you’ll get a soon reply.



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Lastly -
a  HUGE THANK YOU  to all my amazing customers for your continued support, you are THE GREATEST!
Julie  x x x